Frequently Asked Questions
What is Spirit Express Club?
Spirit Express is a store to door alcohol delivery service. First you sign up, shop for your desired products – pay and the party’s delivered in approximately 40 minutes.
Who are your customers?
Any individual 21 or older with a government issued ID.
What’s the cost?
Your purchase plus applicable tax. Delivery fees are as follows:
- < $75.00 = $7.00
- > $75.00 = $18.00
- > $150.00 = $27.00
- > $400.00 = $36.00
- > $900.00 = $120.00
Do I need to be present for delivery?
Yes, it’s the law! Customers must be 21 or older with a valid photo ID. We also require a electronic signature.
How long are the deliveries?
Typically between 20 – 40 minutes.
How secure is my credit card?
Spirit Express operates on technology that brings together the consumer and their purchase but does not actually act as the transaction processor. A secured third-party merchant accounts name will show up on your credit card statement.
What is the return policy?
Sorry! No refunds, no return due to North Carolina being a controlled state. We also do not hold any alcohol on-hand as each order is specifically picked up via ABC store or grocery store (for wine, beer & malt liquor).
What are your hours?
Monday – Saturday:
11:00am – 1:00am | Beer and Wine
11:00am – 8:00pm | Spirits
11:00am – 1:00am | Beer and Wine only